FAQ

What are preorders?

Preorders are items that we offer that we do not have on hand. These items are custom made and/or purchased as you order. Preorders vary on arrival depending on our vendors turn around time.

Preorders can not be returned and/or exchanged.

Where are you located?

We are located in Christopher, Illinois. We are mainly an online boutique, but we do open up our small shop a few times a year to shop in person. You can follow us on our Facebook page to know when we open up the shop for in-person shopping.

We also do pop-up events which is another great time to shop with us in person. You can find our event schedule on our Facebook page or here on the website under "Events". 

 Shipping

We offer a flat rate of $6.50 for shipping in the US only. Please allow 3-5 business days to package and ship your order. You will receive an email with a tracking number once your package is taken to the post office. All items are shipped ground through USPS.

Rewards

Earn rewards while you shop with us! Earn points for each order you place, earn points for signing up, on your birthday, and if you refer a friend! Points can be cashed in for Rusty Roof Cash to get money off your order! 

Click the rewards icon on the bottom right corner to sign up!